Frequently Asked Questions

Find answers to the most common questions about our vitamins, supplements, and wellness products. Can't find what you're looking for? Contact our wellness experts for personalized assistance.

Product Questions

What types of vitamins and supplements do you carry?

We offer a comprehensive selection of high-quality vitamins, minerals, herbal supplements, probiotics, omega-3s, and specialty wellness products. Our inventory includes daily multivitamins, immune support supplements, energy boosters, and targeted nutrition for specific health goals.

Are your supplements third-party tested?

Yes! We only carry products from manufacturers who conduct rigorous third-party testing for purity, potency, and quality. All our supplements meet or exceed industry standards for safety and effectiveness.

How do I know which supplements are right for me?

We recommend consulting with our wellness experts who can provide personalized recommendations based on your health goals, dietary needs, and lifestyle. You can also speak with your healthcare provider before starting any new supplement regimen.

Dosage & Usage

When is the best time to take vitamins?

Timing depends on the specific vitamin or supplement. Fat-soluble vitamins (A, D, E, K) are best taken with meals, while B vitamins are often better on an empty stomach. Water-soluble vitamins like Vitamin C can be taken anytime. Check product labels for specific recommendations.

Can I take multiple supplements together?

Many supplements can be taken together safely, but some may interact with each other or medications. Always read labels carefully and consult with our experts or your healthcare provider about supplement combinations.

Ordering & Shipping

How fast do you ship orders?

We process orders within 1-2 business days and offer flat rate shipping of $4.95. Orders over $75 qualify for free standard shipping within the continental US.

Do you ship internationally?

Currently, we ship within the United States only. 

What is your return policy?

We offer a 14-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return unopened products for a full refund. 

Health & Safety

Are your supplements safe during pregnancy or breastfeeding?

Some supplements are safe during pregnancy and breastfeeding, while others are not recommended. Always consult with your healthcare provider before taking any supplements during pregnancy or while nursing.

Can children take these supplements?

We carry specific formulations designed for children, but adult supplements should not be given to children without professional guidance. Check age recommendations on product labels and consult with a pediatrician.

Quality & Storage

How should I store my supplements?

Store supplements in a cool, dry place away from direct sunlight. Keep bottles tightly closed and avoid storing in bathrooms or kitchens where humidity levels fluctuate. Some probiotics may require refrigeration.

How long do supplements last?

Most supplements have a shelf life of 2-3 years when stored properly. Always check expiration dates and avoid using expired products, as potency may decrease over time.

Still Have Questions?

Our wellness experts are here to help! Contact us for personalized advice, product recommendations, or any other questions about your health and wellness journey.